Player Wellbeing First

Responsible Gaming at 7c78

At 7c78, we believe that entertainment and safety go hand in hand. Our responsible gaming programme gives every Bangladesh player the tools, information, and support needed to keep gambling a positive, controlled experience — and to seek help quickly if that ever changes.

21+ Players Only
Self-Exclusion Available
24/7 Support
Deposit Limits
21+

Strictly for Adults Aged 21 and Above

7c78 operates exclusively for players who are 21 years of age or older. All new accounts are subject to mandatory age verification before any deposit or gameplay is permitted. If you are under 21, you must not attempt to register or access any 7c78 services. We use identity document checks — including National Identity Card (NID) and passport verification — to enforce this restriction rigorously and protect young people in Bangladesh from gambling-related harm.

Gambling at 7c78 is designed to be a form of entertainment — cricket betting, live casino sessions, slot games, and fishing games enjoyed at your own pace and within your own means. The vast majority of our Bangladesh players engage with 7c78 responsibly, setting a personal budget, playing for fun, and treating any winnings as a bonus rather than an expectation.

We also know that for a small number of people, gambling can stop being fun and start causing real problems. Chasing losses, spending money that should cover essential expenses, gambling to escape stress, and hiding betting activity from family members are all warning signs that a gambling habit may be moving in a harmful direction. 7c78 takes these possibilities seriously and has built a range of practical tools to help every player stay in control.

This page explains all the responsible gaming features available on the 7c78 platform, how to access them, and what to do if you — or someone you care about — needs more support than our tools alone can provide. All responsible gaming features are available free of charge to every registered 7c78 player in Bangladesh, 24 hours a day.

Six Ways 7c78 Keeps You in Control

Every tool listed below is accessible directly from your 7c78 account settings. No waiting period, no fees — activate any limit or protection measure instantly at any time.

Financial Control
Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, 7c78 will block further deposits for that period — regardless of payment method, whether bKash, Nagad, Rocket, or any other accepted option. Limit reductions take effect immediately; increases require a 7-day cooling-off period to prevent impulsive decisions.

Session Management
Session Time Limits

Define how long you can remain logged in to 7c78 in a single session. When your limit is reached, you will receive a notification and be automatically logged out. This is particularly useful for players who find that time passes quickly during gameplay and want a clear, automated stopping point built into their experience.

Short Break
Time-Out Feature

Take a short break from gambling without closing your account. The 7c78 time-out tool lets you pause all account activity for a period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. Your account balance is held safely and remains accessible once the time-out period expires.

Longer Break
Self-Exclusion

If you feel that gambling is causing serious harm, self-exclusion lets you block access to your 7c78 account for a minimum of 6 months or permanently. During the exclusion period, 7c78 will also suspend all marketing communications to your registered contact details. Self-exclusion requests are processed within 24 hours and any withdrawable balance is returned to your payment account.

Spending Awareness
Reality Check Alerts

Enable periodic reality check notifications that appear during gameplay and remind you how long you have been playing and how much you have spent or wagered in your current session. Reality check intervals can be set from every 15 minutes up to every 2 hours. These brief prompts are designed to keep spending visible and discourage the mental habit of losing track during longer play sessions.

Loss Management
Loss Limits

Set a hard ceiling on how much you are willing to lose within a defined period — daily, weekly, or monthly. Once your loss limit is reached, 7c78 will prevent further betting or casino activity for the remainder of that period. Like deposit limit reductions, loss limit reductions apply immediately, while increases carry a mandatory 7-day review period before they come into effect.

How to Activate Your Responsible Gaming Settings

Setting up any of the tools above takes less than two minutes. Follow these steps from within your 7c78 account to activate deposit limits, time-outs, or self-exclusion.

All responsible gaming settings are available in your account dashboard under the Player Protection section. Changes to limits are logged with a timestamp and cannot be undone without the mandatory cooling-off period, giving you genuine protection against impulsive decisions.

If you need to apply self-exclusion urgently and cannot access your account, contact 7c78 support directly via email. Self-exclusion requests received by the support team are actioned within 24 hours, and marketing communications are stopped immediately upon receipt of the request.

1
Log In to Your 7c78 Account

Visit 7c78.io and sign in using your registered username and password. Make sure you are on a secure, private connection — avoid using shared or public Wi-Fi when managing account settings.

2
Open Your Account Settings

Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu. This takes you to your personal account management area.

3
Navigate to Player Protection

In the left-hand navigation menu within Account Settings, click on "Player Protection". You will see all available responsible gaming tools listed clearly, each with its current status and any active limits already in place.

4
Select and Configure Your Tool

Choose the tool you want to activate — deposit limit, loss limit, time-out, session timer, reality check, or self-exclusion. Enter your preferred values or durations using the on-screen controls and review the summary before confirming.

5
Confirm and Save

Click "Save Changes" to apply your setting. You will receive a confirmation notification and, for significant changes such as self-exclusion, a confirmation email to your registered address. Protective measures (reductions, time-outs, self-exclusion) take effect immediately. Limit increases and exclusion removal are subject to the mandatory waiting periods described above.

Warning Signs of Problem Gambling

Recognising the signs early makes it much easier to take action before gambling causes serious harm. If several of the following apply to you or someone you know, it may be time to use 7c78's protection tools or seek outside support.

1

Chasing Losses Placing additional bets with the aim of winning back money that has already been lost, rather than gambling for entertainment.

2

Spending Beyond Your Means Using money allocated for rent, food, household bills, or family expenses to fund gambling activity.

3

Inability to Stop Feeling a strong compulsion to keep playing even when you have decided to stop, or feeling restless and irritable when not gambling.

4

Secrecy and Hiding Behaviour Concealing the amount of time or money spent gambling from family members, partners, or close friends.

5

Gambling to Escape Using gambling as a way to cope with stress, anxiety, depression, loneliness, or other difficult emotions rather than as entertainment.

6

Borrowing to Gamble Taking out loans, using credit cards, or borrowing money from family or friends specifically to fund gambling sessions.

If you recognise several of the signs above in your own behaviour, please do not wait. Use the self-exclusion tool in your 7c78 account settings or contact the 7c78 support team directly. Reaching out early leads to better outcomes. There is no judgment — our team is trained to respond with care, not criticism.

Available Limit Types at a Glance

The table to the right summarises every limit type currently available in the 7c78 Player Protection centre, the timeframes you can apply, and whether the change takes effect immediately or after a cooling-off period.

All monetary limits on the 7c78 platform are denominated in Bangladeshi Taka (৳). When setting deposit or loss limits, enter the amount in ৳. For example, setting a daily deposit limit of ৳2,000 means no more than ৳2,000 can be deposited in any single 24-hour period regardless of which payment method is used.

Limit Type Timeframes Reduction Increase
Deposit Limit Daily / Weekly / Monthly Immediate 7-day wait
Loss Limit Daily / Weekly / Monthly Immediate 7-day wait
Session Time Limit Per session (15 min – 8 hrs) Immediate 24-hour wait
Reality Check Alert Every 15 / 30 / 60 / 120 min Immediate Immediate
Time-Out 24 hrs / 48 hrs / 1 wk / 6 wks Immediate After period ends
Self-Exclusion 6 months / 1 year / Permanent Within 24 hrs After period + review

Talk to the 7c78 Support Team

If you are concerned about your own gambling or that of someone close to you, the 7c78 support team is available around the clock. Conversations are handled confidentially and without judgment.

Email Support

Send a message to our responsible gaming team at any time. We aim to respond to all responsible gaming enquiries within 2 hours, and self-exclusion requests are actioned within 24 hours of receipt.

Our team can assist with activating limits, processing self-exclusion, discussing account history, and pointing you toward additional support resources available in Bangladesh.

support at 7c78.io

Professional Help

7c78's internal tools are designed to help players maintain control, but they are not a substitute for professional counselling when problem gambling has become serious.

If you feel you need to speak with a trained counsellor about gambling-related issues, we strongly encourage you to reach out to a mental health or addiction support professional. Your wellbeing matters more than your account.

Available 24 hours a day

Family and Friends

Concerned about a family member's gambling? 7c78 support can advise on steps you can take, including flagging an account for a welfare review. All such enquiries are handled with full discretion.

We also recommend speaking openly with a trusted person in your life. Support from family and close friends is consistently one of the most effective factors in overcoming problem gambling behaviour.

Confidential & Discreet

Play Responsibly — Enjoy 7c78 at Its Best

With your limits set and your wellbeing protected, you can enjoy everything 7c78 has to offer — from live cricket betting and fishing games to slots and live casino — with confidence. Browse our games, check our FAQ for common questions, or log in to update your player protection settings today.